PRIVACY NOTICE

Last updated: [July 1, 2024]

LongHealthyLiving.com (referred to as “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your personal information in accordance with relevant data protection laws, including the General Data Protection Regulation (GDPR). It also outlines your rights and choices regarding your personal information.

The Site and its content are owned by Long Healthy Living (hereinafter referred to as “Long Healthy Living”). By using our website and/or purchasing, viewing, downloading, or otherwise signing up to receive Long Healthy Living’s email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or software applications (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.

Our registered address is .

How to Contact Us

If you have any queries about this privacy notice, you can contact us in the following ways:

  • By email: privacy@longhealthyliving.com

How We Collect Your Personal Information

We routinely collect your personal information directly from you in the following circumstances:

  • When you purchase our products or services: This includes information such as your name, email address, postal address, telephone number, and payment details.
  • When you sign up for our newsletters or events: This includes your contact information and preferences.
  • When you fill out forms on our site or contact us: This includes any personal information you provide in your communications with us.

If you are aged 16 or under, you must get your parent/guardian’s permission before providing us with your personal information.

Our Business Customers and Partners

We may collect personal information from business contacts in the following ways:

  • Direct inquiries or service requests: This includes your name, job title, company, and contact details.
  • Freelancers or contributors: This includes your contact information and work details.
  • Job applications: This includes your name, address, and employment history.
  • Suppliers: This includes your name, job title, and contact information.

We may also collect personal information from publicly available sources such as LinkedIn or business websites.

How We Use Your Personal Information

We collect and use your personal information for various purposes, each of which is necessary for our legitimate business interests, to perform a contract, or to comply with legal obligations. Specifically, we use your personal information to:

  • Fulfill Service Inquiries and Deliver Our Products and Services: When you inquire about our services or place an order, we use your personal information to process your inquiries and fulfill your requests. This includes managing subscriptions, event registrations, and product deliveries.
  • Administer Registrations, Subscriptions, and Event Attendance: We use your information to manage your account, process your subscriptions, and register you for events or promotions. This ensures you receive the services you signed up for.
  • Send Email Newsletters and Marketing Communications: With your consent, we use your email address to send you newsletters and marketing materials about our products, services, and events. You can unsubscribe from these communications at any time.
  • Direct Mail and Telephone Communications: We may use your postal address or telephone number to send you direct mail or contact you about our publications and services. This is done based on our legitimate interest in promoting our offerings.
  • Professional Capacity Contacts: We may contact you in your professional capacity to inform you about our advertising and marketing services. This helps us build and maintain business relationships.
  • Maintain Records of Clients and Suppliers: We keep records of prospective, current, and past clients and suppliers to manage our business relationships and contractual obligations.
  • Email or SMS Marketing Communications to Customers: Based on our legitimate interests (soft opt-in), we may send you marketing communications about our products and services if you have previously purchased from us or shown interest in our offerings.
  • Create User Insights for Marketing Purposes: We analyze demographic segments to develop user insights, which help us tailor our email marketing, social media targeting, and market research efforts. This allows us to better understand our audience and improve our services.
  • Deliver Tailored Advertising: We may use your information to deliver personalized advertisements via social media platforms, enhancing your experience by showing you relevant content.
  • Compliance with Legal Obligations: We use your personal information to comply with applicable laws and legal processes, such as responding to legal claims, regulatory requirements, tax obligations, and investigative purposes. This includes disclosing information in connection with legal processes or litigation and to law enforcement agencies when required.

By using our services, you acknowledge that we may process your personal information for these purposes.

Whenever we keep in touch via email, we include a pixel to let us know that you have received the email and to help us understand which content you find most interesting. You will always be provided with a clear opportunity to opt-out if you no longer wish to hear from us.

Sharing Your Personal Data

We will not share your personal details with any other organizations for marketing purposes without your consent.

We may use external service providers to fulfill our services, including subscription services, product delivery, and marketing communications. We have appropriate agreements in place to ensure your personal information is kept secure.

Our servers are located in various locations, primarily managed through Hostinger web servers. Long Healthy Living utilizes service providers around the world, which means your personal data may be processed in countries outside the UK and EU. When your personal data is transferred to countries outside the European Economic Area (EEA), we ensure that it is protected by EU Commission-approved standard contractual clauses or other legally accepted safeguards.

In certain circumstances, we may share personal data with credit reference agencies, legal authorities, or prospective purchasers of our business.

How Long We Keep Your Personal Information

We will retain your personal information on our systems only for as long as necessary to provide you with the products and/or services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

If you unsubscribe from marketing emails, we will retain your email address solely for the purpose of ensuring we honor your request to not receive further communications from us.

In certain circumstances, you have the right to request the deletion of your personal data. To exercise this right, please contact us at privacy@longhealthyliving.com. Upon receiving a verifiable request, we will delete your personal data from our active systems, unless we are required to retain it for legitimate business or legal purposes. For instance, we may retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements.

We may anonymize your personal data for research or statistical purposes. Once anonymized, the data will no longer be associated with you and may be used indefinitely without further notice to you, as it is no longer considered personal data under data protection laws.

Telephone Call Monitoring

If you contact us by telephone, we may monitor or record the call for training purposes and to improve the quality of services we provide.

Cookies and Similar Technologies

When you visit our site, we may automatically collect personal data from you using cookies or similar technologies. A cookie is a small file that can be placed on your device to allow us to recognize and remember you. Our Cookie Policy includes details of our key advertising partners and how we use cookies.

How We Use Cookies and Social Media Pixels

Cookies: Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site or service provider’s systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.

Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the functioning of our website and cannot be turned off in our systems. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. These cookies do not store any personally identifiable information.

Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information. This helps us to improve the performance of our site. For example, performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Functionality Cookies: These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. For instance, functionality cookies can remember your preferences and choices on the website.

Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

    Social Media Pixels: We use social media pixels, such as Facebook pixels, to track and analyze interactions with our site. These pixels help us measure the effectiveness of our advertising campaigns and tailor our ads to your interests. Social media pixels enable us to show relevant advertisements to users who have visited our site or interacted with our content on social media platforms.

    Managing Cookies:

    You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences. For more information on how to do this, consult the help section of your browser. However, please note that disabling cookies may affect the functionality of our website and your experience.

    For further details on how we use cookies and your choices regarding cookie management, please refer to our Cookie Policy.

    Consent and Changes:

    By continuing to use our site, you consent to our use of cookies as described in this Privacy Notice. If we make changes to our cookie practices, we will update this section and notify you as required by law.

    We use cookies to:

    • Help remember and process the items in the shopping cart.
    • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Courses, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.

    • Pixels: The Company uses social media pixels (e.g., Facebook pixels) to track visitors to the Site so we can tailor advertisements towards those visitors on various social media platforms, including Facebook and Instagram. The Company reserves the right to use pixels in accordance with the terms of the social media platform.

    Your Privacy Rights

    Under data protection law, you have the following rights regarding your personal information:

    Data Subject Access Request: You can ask to receive a copy of the personal data we hold about you.
    Correction: You can request that we update or amend your personal information if it is incorrect.
    Deletion: You can request that your personal information is deleted from our systems, though there may be circumstances where we can legitimately retain your information.
    Objection to Processing: You can object to certain types of processing of your personal data.
    Data Portability: You can request the transfer of your personal data to another organization.
    Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.

    External Links

    Our website may contain links to other websites. Once you leave our website, this Privacy Notice no longer applies. We are not responsible for the content or privacy practices of other websites. However, we welcome any feedback about these linked sites.

    Password Privacy

    While using the Site, Courses, Services, and/or Products, you may create a username and/or password for login. It is your responsibility to keep the username and password safe. You are also responsible for any actions which occur through the use of your username/password, whether completed by you directly or through the use of your account. You shall notify us immediately of any unauthorized use of your login information or any other security breach. Please log out at the end of each session to prevent any unauthorized use of your account or login information. You may not share your username/password or login information with anyone other than yourself. We are not responsible or liable for any loss or damages as a result of your failure to protect your login information or your unauthorized sharing of the same.

    Google

    Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site, although this may change in the future. We have implemented the following through Google Analytics: Demographics and Interests Reporting. We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. To opt-out of Google Ads: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

    California Online Privacy Protection Act (“CalOPPA”)

    CalOPPA stretches well beyond California to require any person or company that operates websites collecting personal information from California viewers/consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA here.

    Pursuant to CalOPPA, we agree to the following:

    • Users can visit our site anonymously.
    • There is a link to this Privacy Policy on the Site footer.
    • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. It is titled “Privacy Policy” very clearly.
    • You will be notified of any Privacy Policy changes on our Privacy Policy Page (see “Updated On” date).

    Children’s Online Privacy Protection Act (“COPPA”)

    We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any personal information on this Site. If you are a parent and you believe your child under the age of 13 has provided us with personal information, please contact us immediately to have it removed.

    Fair Information Practices

    In order to comply with Fair Information Practices, we will take responsive action should a data breach occur, and will notify you via email within 3 business days of any known breach.

    CAN-SPAM Act of 2003

    The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law.

    We collect your email address and name so we can:

    • Send information, respond to inquiries, and/or other requests or questions.
    • Process orders and to send information and updates pertaining to orders of a course, product, or service.
    • Send you additional information related to your course, product, and/or service.
    • Market to our mailing list or continue to send emails to you after the original transaction has occurred.
    • Email you a newsletter with free information and advertising certain Products, Services, and/or Courses we offer.

    In accordance with the CAN-SPAM Act, we agree to the following:

    • We will not use false or misleading subjects or email addresses.
    • We will identify the email message as an advertisement in some reasonable way.
    • We will include our business mailing address and/or physical address in our emails.
    • We will monitor third-party email marketing services for compliance. We use MailerLite to send our emails to you.
    • We will honor opt-out/unsubscribe requests quickly.
    • We will allow users to unsubscribe by using the appropriate link at the bottom of each email.

    To Unsubscribe

    If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of any email you receive from us and we will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving all future emails from us. If you experience any problems unsubscribing, please contact us and we will promptly handle your removal.

    Your General Data Protection Regulation (“GDPR”) Rights

    If you are located within the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to:

    • Know how long we’ll keep your information. We’ll keep your personal information until the earlier of: (1) you either ask us to delete your information or (2) the Company decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it.
    • Access, rectify, or erase your personal information.
    • Withdraw your consent to the Company’s processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
    • Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
    • Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the Company.

    Our Contact Information

    If there are any questions regarding this Privacy Policy, you may contact us for more information.

    Updated [July 1, 2024]

    By using LongHealthyLiving.com, you acknowledge that you have read, understood, and agreed to this Privacy Notice. Thank you for visiting our website and for trusting us with your privacy.